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This Know Your Customer (KYC) and Anti‑Money Laundering (AML) policy governs Xgbet's customer identification, due diligence, ongoing monitoring, sanctions screening, and reporting obligations for all gaming and related financial services offered. It applies to all customers and all payment methods, regardless of domicile, and sets the minimum standards for onboarding, verification, and ongoing risk management.
Xgbet operates under a licensed regime and complies with applicable AML/CFT laws, FATF standards, and other relevant regulatory requirements. The policy aligns with best practices for risk‑based compliance and requires ongoing calibration to regulatory changes and emerging threats.
The Board of Directors retains ultimate responsibility for the AML/CFT program. The Compliance Officer manages day‑to‑day policy administration, risk assessments, staff training, transaction monitoring, and reporting. Internal Audit provides independent assurance on the effectiveness of controls and facilitates timely corrective actions. All material changes to the program require board endorsement.
Xgbet conducts a formal risk assessment of customers, products, services, and geographies. The assessment employs a two‑dimensional risk matrix (likelihood and impact) to classify risk and determine the level of due diligence required. Key risk factors include customer risk profiles, geographic exposure, product risk, and payment method risk. The result of the risk assessment informs controls, including Enhanced Due Diligence (EDD) where warranted. The risk assessment is reviewed at least annually or upon material changes to operations or risk factors.
On onboarding, Xgbet collects verifiable information to identify and verify customers and assess risk. Minimum data requirements include full legal name, date of birth, residential address, nationality, and government‑issued identification. Verification is performed through automated KYC tooling for document verification, facial recognition, and address checks, with manual review for flagged cases or high‑risk profiles. All customer identities are screened against sanctions lists.
High‑risk customers are subjected to Enhanced Due Diligence, including source of funds verification, transaction pattern analysis, and biometric verification where appropriate. EDD findings are escalated to the Compliance Officer for higher‑level review and ongoing monitoring intensity is increased until risk is mitigated to acceptable levels.
For onboarding, Xgbet employs a dual‑track verification approach: automated verification using advanced KYC software to confirm identity and address, supplemented by manual review conducted by the Compliance team for cases flagged by automated checks or identified as high risk.
Real‑time transaction monitoring is in place to identify unusual or suspicious activity. Monitoring covers transaction size, frequency, pattern deviations, and product‑specific risk signals. For cryptocurrency transactions, blockchain analytics tools are used to trace funds and detect high‑risk flows. When alerts are generated, the Compliance team conducts a structured investigation and escalates to SAR where warranted.
Xgbet screens customers and transactions against current sanctions lists and maintains awareness of prohibited jurisdictions. In the event of a potential hit, manual review confirms matches before any action is taken. If a sanction concern is confirmed, the account is frozen or restricted and the matter is reported to the appropriate authorities in accordance with internal policies.
Xgbet maintains procedures to promptly report suspicious activities to the competent authorities. Internal reporting channels channel concerns to the Compliance Officer, who coordinates with external authorities as required and ensures appropriate documentation and record‑keeping for investigations.
All staff receive mandatory AML/CFT training on onboarding, ongoing monitoring, and reporting responsibilities. Training is delivered during onboarding and refreshed on a periodic basis, with special sessions for high‑risk roles. Training records are retained for compliance reviews.
Xgbet safeguards customer data in accordance with applicable data protection laws. Access to personal data is restricted to authorized personnel, stored securely, and retained for at least five years in relation to KYC/AML requirements. Data minimization, encryption, and audit trails underpin ongoing privacy and security controls.
Users are prohibited from maintaining more than one active account. If multiple accounts are opened, Xgbet may close or suspend the additional accounts and nullify any bets or winnings as determined by administrative discretion. The AML Officer remains responsible for monitoring and enforcing these controls.
Access by customers from high‑risk regions is subject to enhanced controls or restricted access. Third‑party providers and payment processors are assessed for AML/CFT controls, and ongoing oversight is conducted to ensure alignment with Xgbet's standards. Independent reviews and contractual safeguards support ongoing compliance within the vendor ecosystem.